Benjamin Trinh

Benjamin Trinh has a diverse work experience spanning various roles and industries. Benjamin began their career as a Trade Assistant at AMS Sourcing BV in 2006. From 2007 to 2011, they worked at Axis Research Vietnam as a Research Manager, where they led qualitative research projects and managed client services. Benjamin then joined Nielsen as a Research Manager, specializing in industries such as finance, automobiles, telecommunications, FMCG, and pharmaceuticals.

In 2012, Benjamin became a Senior Consumer Insights Analyst at Philip Morris International. Benjamin supported the management board in developing brands by generating consumer and market insights. Benjamin also facilitated cross-market collaboration and innovation.

From 2014 to 2016, Benjamin worked at GSK in various roles, including Multi-channel Marketing Insights Lead and Global Customer Insight Manager. Benjamin led projects to enhance customer experience and provided analytics and market insight support to the Global Respiratory Franchise.

Benjamin joined FWD Insurance as an Associate Director of Customer Experience in 2018, where they formulated customer-related strategies and frameworks. Benjamin also worked closely with stakeholders to determine business objectives and monitored customer experience KPIs.

In 2020, Benjamin pursued a Master's degree in Applied Data Science at the University of Canterbury. Benjamin acquired programming skills in Python, R, SQL, Hadoop, Spark, and Tableau.

In 2020 and 2021, Benjamin worked at Argos Solutions as a Data Scientist, where they analyzed customer loan repayment behavior and built machine learning models.

From 2021 to 2023, Benjamin held roles at Micado and Atlantis Health as a Data Analyst and Senior Data Scientist, respectively. Benjamin supported clients in defining business requirements, conducted advanced statistical analyses, and used data mining and machine learning techniques to drive better health outcomes.

Throughout their career, Benjamin has demonstrated expertise in data analysis, research, and customer insights, making valuable contributions to the organizations they have worked for.

Benjamin Trinh completed their education as follows:

- In 2002, they enrolled at Ho Chi Minh City University of Technology and obtained a Bachelor's degree in Mathematics and Statistics in 2004.

- From 2004 to 2007, they attended De Haagse Hogeschool/The Hague University of Applied Sciences, where they earned a Bachelor of Business Administration (BBA) with a focus on Business, Management, Marketing, and Related Support Services.

- In 2011, they pursued further education at Akamai University and completed a Master of Business Administration (MBA) in Business, Management, Marketing, and Related Support Services in 2013.

- In 2020, Benjamin embarked on a Master's degree program in Applied Data Science at the University of Canterbury, which they successfully completed in 2021, receiving Distinction in their field of study.

- Alongside their formal education, they engaged in self-learning programs. In 2021, they pursued self-learning in Einstein Analytics/Tableau CRM through Trailhead by Salesforce. In 2022, they undertook self-learning in Data Science through Microsoft.

- Additionally, Benjamin is a Taekwondo Practitioner, having received training from ITF Taekwondo New Zealand since 2022.

Furthermore, Benjamin Trinh has obtained several certifications to enhance their skills and knowledge:

- In February 2023, they completed the "Amazon Web Services Machine Learning Essential Training" certification from LinkedIn.

- In the same month, they obtained the "Artificial Intelligence: How Project Managers Can Leverage AI" certification from LinkedIn.

- Benjamin further expanded their expertise with certifications like "AutoML: Build Production-Ready Models Quickly!" and "Machine Learning with Scikit-Learn" from LinkedIn in February 2023.

- In March 2023, they completed various certifications from LinkedIn, including "Advanced SQL – Window Functions," "Applied Machine Learning: Feature Engineering," "Data Cleaning in Python Essential Training," "Data Science Foundations: Data Assessment for Predictive Modeling," "Defining Your Data Career Path," "Financial Forecasting with Analytics Essential Training," "Migrating from Universal Analytics to Google Analytics 4 (GA4)," "Predictive Analytics Essential Training for Executives," "Predictive Analytics Essential Training: Estimating and Ensuring ROI," and "Predictive Customer Analytics."

- Additionally, they obtained certifications from Udemy in March 2023, including "Building a Virtual Assistant with Python and ChatGPT" and "ChatGPT for Data Science and Machine Learning."

- In June 2023, Benjamin completed the "Unlocking the Power of ChatGPT in Data Science" certification from Udemy.

- Benjamin has also acquired skills in Tableau through the "Tableau Beyond the Basics: Growing Your Analytics and Business Intelligence Toolkit" certification from LinkedIn in February 2023.

- Overall, their additional certifications reflect their commitment to continuous learning and professional growth in the field of data science and related areas.