Cynthia Chia-Ying Chang

Cynthia Chia-Ying Chang is a skilled professional with extensive experience in product advocacy, customer success, and business development across various industries. Currently serving as a Senior Product Advocate at Atlassian since November 2022, Cynthia previously held significant roles including Customer Success Program Manager at Immfly, where achievements included launching Taiwan's first wireless in-flight entertainment platform and optimizing third-party integrations. Previous experiences also include work as a Strategy & Operations Intern at Olala Homes, Cabin Crew at Emirates, Business Development Associate at Sotheby's International Realty, and Business Development Consultant at Enspyre Inc., where impactful contributions were made to business expansion and operational efficiencies. Cynthia holds an MBA from IESE Business School and a Bachelor's degree in Foreign Languages from National Taiwan University.