Kari Ardalan

Kari Ardalan currently serves as the VP of Customer Experience & Strategic Programs at Atlassian and is also a member of CS Angel, where selected peers and top influencers collaborate to foster expertise in Customer Success and Customer Experience for tech startups aimed at improving Net Revenue Retention. Prior experience includes leadership roles at Qualtrics as Global Head of Digital Services & Success, Zendesk as GVP of Scaled Success, and Workday as Director of Customer Success Strategy & Operations. Additional roles encompass senior positions at Box, SuccessFactors, Deltek, Emergent LLC, and MetLife Home Loans, where responsibilities ranged from managing customer success teams to overseeing strategic customer engagement initiatives. Kari Ardalan holds a Bachelor's degree in Finance from Virginia Tech.