Atlassian
Nisha Iyer currently serves as the Head of AI for Customer Support at Atlassian, focusing on building internal AI products to enhance efficiency since March 2023. Additionally, Nisha acts as a Technical Advisor and Co-Founder/CTO at CoNote, which emphasizes research and product innovation. Previous experience includes roles such as SVP of Engineering, Product, and AI/ML at Data Society, and various positions at Discovery Communications, including Vice President of Data Science and Engineering. Nisha also worked as a Data Scientist at Booz Allen Hamilton and completed internships in social media marketing and brand management. Nisha holds a Master of Science in Data Science from The George Washington University School of Business and a Bachelor's Degree in Communication from the University of Maryland.
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Atlassian
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Atlassian is a software company that builds tools for teams, with a mission of helping unleash the potential of every team. Atlassian’s suite of tools facilitate collaboration, alignment, and nimbleness allowing teams to more effectively and efficiently build and create together. Collectively, Atlassian’s products are used by over 250,000 customers worldwide in industries ranging from space travel to pizza delivery, medicine to disaster response. More than 8,000 employees based in 13 countries support Atlassian’s product offerings. The company’s portfolio includes Jira Software and Jira Work Management for team planning and project management; Jira Service Management for team service and support applications; Jira Align for enterprise agile planning; Atlassian Access for enterprise-grade security and centralized administration; Confluence for content creation and sharing; Bitbucket for team code sharing and management; Opsgenie for incident management, and Trello for capturing and adding structure to flude and fast-forming work teams. These products offer a range of functionality to serve the needs of a variety of workers including software developers, IT professionals, and knowledge workers. At the same time, all of their products share five intentional core attributes: Built for Teams, Easy to Adopt and Use, Versatile and Adaptable, Integrated, and Open. Atlassian was founded in 2002 with the launch of their first product, Jira. In 2015, Atlassian became a publicly traded company listed on NASDAQ as TEAM.