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Simi Kacker

Head of Customer Success Strategy & Programs

Simi Kacker is currently the Head of Customer Success Strategy & Programs at Atlassian, where they focus on enhancing customer experience. Previously, Simi held roles such as Director of Customer Experience at Zendesk and Senior CX Strategist at Workday, contributing innovative strategies to improve customer engagement. Simi has experience in education as a teacher and in planning large-scale fundraising events at St. Jude Children's Research Hospital. They earned a Bachelor of Science in Statistics from the University of California, Santa Barbara.

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San Francisco, United States

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