Delzuila Martins

Delzuila Martins has a diverse work experience spanning various industries and roles. Delzuila started their career as a Flight Attendant at Webjet Linhas Aéreas from January 2011 to March 2013, where they provided passenger assistance and onboard sales. Afterwards, they worked as a Ground Attendant at Aerolineas Argentinas from May 2013 to February 2014, handling customer service, check-in, and administrative tasks.

Delzuila then joined TAM as a Ground Attendant from January 2014 to September 2014, where they continued to provide customer service and perform various airport-related duties. After that, they worked as an Administrative Sales Assistant at Plantasur Distribuciones from October 2015 to June 2017, where they managed sales orders, budgets, invoices, and post-sales customer support.

As a Passenger Service Agent at SAGAT Torino Airport from August 2017 to January 2018, Delzuila handled passenger assistance and ensured smooth operations at the airport. Delzuila then worked as a Freelance Translator from February 2018 to December 2019, specializing in translating documents from Portuguese to Spanish and Italian.

In 2020, Delzuila joined Axesor as a Marketing Intelligence Consultant from January 2020 to May 2020, assisting the Director of Business and supporting the Marketing Intelligence team in improving operations and providing top-notch customer service. Later, they worked again at Axesor as a Marketing Intelligence Consultant from September 2020 to January 2021, focusing on customer support, sales, and administrative tasks.

From June 2020 to September 2020, they worked as a Customer Service Representative at NRF (Nederlandse Radiateuren Fabriek), utilizing their problem-solving skills and ensuring effective production systems. Lastly, they are currently working as a Customer Service Agent at Atlax 360, starting in March 2022.

Throughout their career, Delzuila has demonstrated strong customer service skills, problem-solving abilities, and organizational capabilities. Delzuila has also gained experience in sales, administration, translation, and marketing intelligence.

Delzuila Martins has pursued a diverse education path. Delzuila obtained a degree in Gestão Financeira Internacional from FGV - Fundação Getulio Vargas, specializing in Administration and Business, from 2019 to 2020. Prior to that, they studied at Fig - Unimesp from 2003 to 2006, completing a Licenciatura Plena in Letras Português/Inglês, focusing on Linguistics, General Studies, and Humanities.

In addition to their formal education, Delzuila has obtained two certifications. In February 2022, they successfully completed the "Como Desenvolver sua Inteligência Emocional" program through LinkedIn. Delzuila also obtained a certification in "Gestão de Equipes de Atendimento ao Cliente" from LinkedIn during the same month and year.