Derrick Martin

Derrick Martin has extensive experience in technical support and audio-visual (A/V) systems, currently serving as a Technical Support II Agent at Atlona since July 2016, where responsibilities include troubleshooting customer issues, ticket management, and collaborating with the QA team. Derrick's career spans various roles, from Lead A/V Technician at Electroboard Solutions to Audio Engineer in independent projects. Previous positions include A/V Technician at LinkedIn and AV Tech at Thresher Communication & Productivity, Inc. Derrick's foundational experience in tech support began as a Program Tech at Clearview Extended Care and a Printer Tech at Office Electronics. Educational background includes studies at San Jose City College and Loyola Marymount University.