DS

Dan Schroeder

Director Of Billing Support at ATN International

Dan Schroeder has a diverse work experience in the telecommunications industry, spanning over 25 years. Dan started their career at PriCellular Wireless Corporation, where they served as the Customer Service and Administrative Manager. Here, they built and managed a customer service team and oversaw various operations, including wireless fraud management and billing services.

Afterward, Dan joined H.O. Systems as the Client Services Manager. Dan effectively managed the customer service organization, mediating between clients and application development to ensure customer satisfaction and timely issue resolution.

In 1999, Dan transitioned to VERISIGN as the Senior Business Support Analyst. Dan supervised a team responsible for implementing and deploying new clients' billing systems and resolved issues while coordinating resources for timely product delivery.

Continuing their career, Dan joined VeriSign, Inc. as a Senior Manager. Dan managed the Switch Technical Support and Roaming Support teams, providing maintenance, troubleshooting, and project support for nationwide clients.

Following Convergys' acquisition of VeriSign's billing division, Dan served as a Senior Manager, continuing their role in Switch Engineering - Technical Support. Dan also cross-trained in various roaming processing tasks.

Dan then moved to Commnet Wireless as the Manager - Billing Shared Services. Dan managed billing support services, including configuration, bill run processing, and system upgrades. Additionally, they implemented SOX controls for all in-scope systems.

Their most recent position is Director of Billing Support at ATN International, where they currently work.

Dan Schroeder attended the University of Wisconsin-Stevens Point from 1990 to 1993. However, no specific degree or field of study information is available.

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Timeline

  • Director Of Billing Support

    February, 2013 - present

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