Michael Hayes

Michael Hayes has extensive experience in operational and managerial roles across various companies, with a strong emphasis on logistics and customer service. Currently serving as a Service Dispatcher at Atosa USA, Inc. since July 2022, responsibilities include booking third-party HVAC technicians and managing shipment tracking. Prior roles include Replacement Administrator, where responsibilities encompassed troubleshooting logistical issues, managing freight claims, and enhancing operational processes. A background in team management and customer service has been cultivated at companies such as Latham Bakery, Panera Bread, and Au Bon Pain. Michael Hayes holds a Bachelor's degree in Food Service Management from Johnson & Wales University, attained in 2009.