Scott Addington

Scott Addington is a seasoned Configuration Management professional with extensive experience in IT Service Management and a strong focus on ServiceNow and BMC systems. Currently serving as a Configuration Management Senior Analyst at Trinity Health since September 2021, Scott is responsible for validating data integrity within large-scale healthcare systems supporting over 23,000 physicians. Prior roles include System Ops Engineer at ATR International, ServiceNow Portfolio Management at Citrix, and Senior Analyst at Trinity Health, where Scott managed CMDB accuracy and supported ITIL processes. With a background encompassing over two decades in IT, including significant contributions at Lowe's Home Improvement, Scott possesses expertise in configuration management, service catalog operations, process improvement, and effective communication across technology teams. Scott holds certifications in ITIL v3 and has a strong educational foundation in IT leadership and management.