Laura Susagna Alos is a seasoned professional with extensive experience in product ownership and project management, primarily at Atrápalo since October 2007. Laura has successfully led diverse projects in urban leisure and restaurants, implementing Agile methodologies and overseeing the definition of functionalities, mockups, and cross-functional communication among stakeholders. Laura’s background in revenue management includes campaign planning, profitability analysis, and the use of CRM tools like Salesforce. Additionally, Laura has experience in account management, content management, and training teams, complemented by earlier roles in events and customer service. Educationally, Laura holds degrees in Tourism Business Management and Usability and User Experience.
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