Santosh Das

Santosh Das is a seasoned professional with extensive experience in project management and technical support. Currently serving as a Project Escalation Manager at IBM India Pvt Ltd since October 2021, Santosh Das is responsible for managing client escalations related to IBM products and services across multiple project offices. Prior to this role, Santosh Das worked as a Phone Banking Officer at ATS Services Pvt Ltd and has been with IBM India Private Limited in Technical Support Services since December 2005, focusing on schedule management and team coordination to ensure the smooth operation of projects and processes. Santosh Das holds a Bachelor of Science (B.Sc.) degree in Management Information Systems from St. John School, where education was completed from 2000 to 2016.