Ramu Gollapalli

Ramu Gollapalli is a seasoned technical support professional with extensive experience in the industry. Currently serving as a Senior Technical Support Engineer at AT&T since October 2021, Ramu specializes in client interaction and problem resolution for technical issues. Previously, Ramu held the position of Senior Technical Support Engineer at Delisis Inc, providing escalated support for complex network infrastructure and software applications. Ramu has also worked as a Technical Support Engineer at EEZEE SOLUTION INC., where routine proactive checks were performed to prevent incidents. Earlier experience includes roles at HDFC Bank Ltd as a Technical Support Specialist and at FAMILY HEALTH PLAN (TPA) LIMITED as an IT Support Technician. Ramu holds a Master's degree in Information Technology from Campbellsville University, an MBA in Accounting and Business/Management from Silicon Valley University, and a Bachelor of Commerce from Osmania University, Hyderabad.