Edgar Jiménez has extensive work experience in customer success and operations. Edgar is currently the Head of Customer Success - Global Ops at AttackIQ and a Member of the Board of Advisors at XRGlobal (XRG). Previously, they worked as the Vice President of Customer Success at SimpliGov, the Head of Customer Success Operations at Gigster, and a Senior Customer Success Executive at Gainsight. Edgar also held roles at Workday, HumanConcepts, a Saba Company, Seagate Technology, and Accenture, where they gained expertise in customer success management, project management, and IT systems process consulting.
Edgar Jiménez has a Bachelor of Arts degree in Latin American Literature from the University of California, Berkeley. Edgar also attended the University of California, Berkeley, Haas School of Business for Business Administration, Management, and Operations. Additionally, they obtained a degree in Entrepreneurship & Leadership from Harvard Business School Executive Education. Edgar has various certifications in areas such as Security Awareness, Strategic Cybersecurity Management, and Foundations of Operationalizing MITRE ATT&CK, among others. Edgar is also certified in HCM by Workday and has obtained a National Collegiate Boxing Association License. Furthermore, Edgar holds certifications in Project Management, SAP Core HR, and SimpliGov. Edgar has a US Soccer Federation A License as well.
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