Devreese Klaartje

Devreese Klaartje is an accomplished Customer Experience Manager with extensive experience in enhancing customer engagement and implementing strategic initiatives across multiple organizations. Currently employed at Attentia since November 2019, Devreese has successfully launched a Voice of the Customer program and established a feedback loop within the organization. Previously, from January 2017 to September 2019, Devreese contributed to Thomas Cook by implementing a comprehensive customer experience roadmap and improving customer satisfaction metrics. Prior roles at Thomas Cook International AG involved managing corporate calendars and coordinating critical internal communications and HR initiatives. Devreese's career began with support roles in various companies, including Henkel and NautaDutilh, after earning a Bachelor's degree in Office Management and a Master's degree in Translating and Interpreting.