Francesco Caruso

Customer Care Agent at Attitude Ltd

Francesco Caruso is an experienced professional in the fields of retail and customer service, currently serving as an Assistente di negozio at Vodafone since September 2024. Prior to this role, Francesco was a Store Manager at Fastweb, overseeing store management and sales of various services, including fixed and mobile contracts and energy services. Francesco's background also includes extensive experience as a Customer Care Agent at Attitude, providing consultation and sales for professional and university master's programs. Additional experience includes a brief position as Assistente di direzione at Enterprise Services Srl and various roles in customer service and hospitality. Francesco holds a Bachelor's degree in Communication Sciences from Università degli studi Roma TRE and is pursuing a Master's degree in the same field, along with other relevant certifications in social media marketing.

Location

Rome, Italy

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Attitude Ltd

Attitude Ltd è una società italiana di consulenza specializzata nel field marketing, business process excellence, organisational strategy, change leadership & change management, capability & people development. Da oltre 10 anni sviluppa in esclusiva per American Express il mercato italiano delle carte di credito small business. Il focus di ATTITUDE LTD è incrementare il volume d'affari dei propri clienti attraverso la progettazione e lo sviluppo di strategie operative in grado di affrontare le differenti specificità del mercato. Attitude Ltd supporta le big company in tutte le fasi di sviluppo commerciale dei progetti attraverso l’individuazione di obiettivi misurabili, KPI attendibili e reporting costanti. Le nostre divisioni: - Credit card - Acquiring pos - Fast moving consumer goods - Contact center. I nostri Clienti: - American Express, - British American Tobacco, - Postel, - Western Union, - Hobex, - Sum Up, - Telepass


Headquarters

Rome, Italy

Employees

201-500

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