Shruti Mahajan

Shruti Mahajan is an experienced banking professional currently serving as a Manager at AU Small Finance Bank since October 2023, where responsibilities include managing customer services and handling various financial transactions and account modifications. Previously, Shruti held roles as a Relationship Manager at ICICI Bank and a Manager at AU Small Finance Bank, focusing on customer service and transaction authorization. Extensive experience also includes serving as a Deputy Manager and Assistant Manager at Axis Bank, where skills in addressing customer complaints and ensuring high satisfaction levels were developed. Early career experience involved working as an Assistant Manager at Kotak Mahindra Bank, enhancing customer service operations. Academic qualifications include a Bachelor of Arts from Delhi University, a Post Graduation Diploma in Banking and Financial Support Services from NIIT Institute, and a diploma in Mass Communication from YWCA Delhi.