Jivko Mladenov

Jivko Mladenov is a Senior Manager of Data Governance at Auckland Council, where responsibilities include collaborating with Customer Services channel leads to translate business requirements into technical specifications and developing dashboards and reports using PowerBI and Business Objects. Prior experience includes Senior Technical Consultant at Callsense Ltd, Professional Services Consultant at Genesys, and Senior Speech Engineer at Intelleca, where Jivko led a team in developing Voice IVR applications and contributed to the first South African speech recognition acoustic model. Additional roles include Senior Software Developer at Hollard Insurance, Software Developer at TranXactive Operations, and System Administrator at Fourth Shift ERP Software, showcasing a strong background in software development and technical leadership.