Hilary Binder

Hilary Binder holds the position of Audi Customer Experience Center Operations Lead at Audi of America since May 2021. Prior experience includes a role as Parts Specialist Team Leader at Volkswagen of America, Inc, where supervision of 22 Parts Specialists and the establishment of performance goals were key responsibilities. Prior positions include Parts Specialist Supervisor at Volkswagen AG, focusing on performance metrics and customer satisfaction, and Sales & Service Supervisor at Volkswagen of America, Inc. Hilary Binder has a background in leadership development, coaching, and enhancing technical knowledge among team members. Education credentials include studies at Baker College Business and Corporate Services and Grosse Pointe North High School.