The Customer Experience and Support team at Audi of America is dedicated to enhancing customer satisfaction and loyalty by providing exceptional service and support throughout the ownership journey. They focus on optimizing after-sales operations, developing digital solutions, and ensuring high-quality service delivery across the dealer network. By leveraging innovative strategies and insights, the team strives to create a seamless and rewarding experience for Audi customers.
Andrew Greenstein
Dealer Network Strategy Manage...
Beatrice MacEmore
After Sales Development Lead
Bonnie Lawrence
Director, After Sales Operatio...
Fatima Chan
After Sales Ecommerce Lead
Harry Oxnard
Area Aftersales Manager, Retir...
Hilary Binder
Audi Customer Experience Cente...
Judith D.
Manager Of Retail Processes & ...
Melanie Laflam
Digital Business Support Ops &...
Robert Lecznar
Vice President Audi After Sale...
Roger Ziegler
Customer Quality Product Lead
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