Eduard Faerstein

Eduard Faerstein is an accomplished leader in project management and customer success with extensive experience across various sectors, including EdTech and IT service management. Currently serving as the Head of Project Management Office and Customer Success at Auditdata, Eduard leads enterprise deployment and onboarding programs for a global client base. In a fractional role as Chief Strategy Officer at iClass School Solutions, emphasis is placed on strategic expansion in the U.S. market. Previous positions include Director of Customer Operations at Ativion, where Eduard successfully integrated post-merger operations and implemented a churn prevention strategy, and Director of Presales and Customer Success at Netop, where leadership transformed customer success into a growth engine. Eduard's career also includes significant roles at Orange and Hewlett-Packard, focused on operational efficiency and project management. Eduard holds a Bachelor's degree in Management Information Systems from Romanian American University.