AS

Alice Stewart

IT Service Management Lead at Aurizon Holdings Ltd

Alice Stewart is an experienced IT professional with a strong background in support services and management. Currently serving as the IT Support Services Manager at Aurizon since December 2007, Alice has also held roles such as IT Service Management Lead and Incident Analyst, focusing on improving the Incident Management process. Prior experience includes positions at Queensland Rail as an Information Control Consultant and Testing Specialist, where responsibilities encompassed knowledge base management, content creation, technical assistance, and software testing. Earlier in the career, Alice worked as an IT Help Desk Consultant and as a Divemaster at Ocean Spirit Cruises, as well as an Intranet Webmaster for the Department of Conservation, demonstrating a diverse skill set across technology and customer service. Alice holds a Diploma in Business Computing from Wellington Polytechnic.

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