Mac E. is an accomplished customer support professional with extensive experience in the solar and power industries. Currently serving as Customer Support Manager and previously as Sr. Customer Support Engineer at Aurora Solar since August 2021, Mac has held various roles including Customer Support Engineer - III at Folsom Labs, Senior Application Engineer at Natron Energy, and Senior Support Engineer at SolarEdge Technologies. Mac's background includes providing technical support for OEM solar inverters at Satcon Technology Corporation and field support for uninterruptible power supply systems at Eaton Corporation. Educational qualifications include a Bachelor of Science in Electrical and Electronics Engineering from San Jose State University and an Associate of Arts in Natural Sciences from Ohlone College.
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