Paulina Rosencrans

Manager Customer Support at Aurora Solar

Paulina Rosencrans is a seasoned professional with extensive experience in customer support and engineering within the solar energy sector. Currently serving as Manager of Customer Support and previously as Principal Service Engineer at Aurora Solar, Paulina drives strategic projects and collaborates across functions to impact the company's growth. Prior roles include Senior Customer Support Engineer at Aurora Solar, where expertise was applied in assisting HelioScope users with photovoltaic system design and financial analysis, and Support Specialist at Folsom Labs, providing guidance in financial calculations. Paulina's background also includes serving as Senior Account Manager at Energy Toolbase, Sales Consultant at Sprint, and Market Research Analyst at Kantar Millward Brown. Educational qualifications consist of an MBA from the University of Maryland Global Campus, a Bachelor's degree in International Business Management from Universidad del Rosario, and English for Business studies at Georgetown University.

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