Jessica C.

Jessica C. is a highly skilled Lead Business Analyst with extensive experience in supporting critical COVID-19 initiatives for the U.S. Department of Health and Human Services (HHS) and other organizations. Currently at DMI, Jessica contributes to the CDC PRIME Support Desk for SimpleReport and ReportStream since June 2022. Concurrently, as Lead Business Analyst/Senior Service Desk Specialist at Aurotech Corp, Jessica successfully manages a team of 13 and has played a pivotal role in supporting the HHS Protect COVID-19 White House Correspondence Task Force. Jessica's expertise in hospital data reporting and compliance has significantly increased nationwide hospital reporting from 59% to 94%, leading to improved data accuracy for strategic decision-making. Jessica holds a Bachelor's degree in Business Administration and Management from Coastal Carolina University, completed in 2019. Previous experience includes a role as Hostess at Gordon Biersch Brewery Restaurant.