Tran Hill currently serves as the Head of Customer Support at Austin Data Labs since May 2023. Previous experience includes roles such as Application Support Manager at Workday, overseeing a support team specializing in Benefits and Talent, and Application Support Manager at Hewlett Packard Enterprise, where responsibilities included coaching staff and managing performance metrics. Additional positions held include IT Service Desk Manager at PROS, IT and Customer Support Manager at SignalDemand, Network Operations Control Manager at MobiTV, and Sr. Network Technical Support/Helpdesk Supervisor at PDL Biopharma. Tran Hill's career began as a Sr. IT Support Administrator at Juniper Networks. Educational qualifications consist of a BS in Management Information Systems from San Jose State University and a Certificate in MCSE from a Training Camp.
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