Liliana M

Liliana M has extensive experience in patient services and account management within the healthcare sector. Currently serving as a Remote Patient Account Specialist at Austin Regional Clinic since March 2015, responsibilities include addressing patient inquiries through a digital portal and resolving billing discrepancies. Prior roles include Patient Services Coordinator/Float at the same clinic, where patient interactions and coordination of physician schedules were key tasks. Experience also spans positions at The Boon Group, Inc. as a File Import Specialist and Enrollment Admin, and at The Hospital at Westlake Medical Center as a Collections Specialist. Early career experience includes roles at Financial Corporation of America, Hanger Prosthetics and Orthotics, and Orthopedic Alternatives LTD, focusing on administrative support and patient assistance. Liliana M holds a high school diploma from St. Francis Preparatory and is furthering education at Austin Community College.