Crispine Kagera

Crispine Kagera is an experienced professional in the finance and payments industry, currently serving as a Service Delivery Analyst at Australian Payments Plus since September 2022, where responsibilities include executing incident management and overseeing IT change management processes. Prior experience includes a role as a Settlement Analyst at Fiserv from November 2014 to September 2022, focusing on daily settlements within the transactions and settlement department, as well as serving as a Service Helpdesk Advisor at First Data Corporation, providing ATM support. Crispine started in customer service as a Client Service Representative at First Data Resources Pty Ltd and held a casual customer care position at DATACOM CONNECT PTY LTD. Crispine's academic background includes a Professional Accounting degree from Macquarie University, a Bachelor of Applied Finance, and a Diploma of Commerce from the Sydney Institute of Business and Technology.