Ajay Nayak

Ajay Nayak is a seasoned professional with extensive experience in the insurance and financial sectors, currently serving as a Quality and Capability Advisor at Australian Retirement Trust since November 2018. In this role, Ajay conducts technical audits on claims and analyzes results to ensure compliance with policies and procedures. Previous positions include serving as a Risk and Compliance - Claims SME, focusing on technical expertise for compliance projects, and holding various claims management roles at QSuper, emphasizing innovative member support. Prior experience includes strategic learning and development initiatives at RAKBANK, underwriting management positions at Vision Insurance SAOC and ICICI Lombard, and a team leadership role at ABN AMRO Bank N.V. Ajay holds a Bachelor's degree in Marketing from MS University of Baroda, a Certificate IV in Training & Assessment, and various industry certifications related to insurance and human resources.