Felicity Williams is an experienced finance professional with a strong background in payments management and business banking, currently serving as Payments Control Manager at Macquarie Group since April 2017. Previously held leadership roles, including Payments Team Leader and Operations Team Leader, and provided support as a Senior Associate in Business Banking, focusing on delivering accurate service to clients. Felicity's extensive experience includes administrative support for financial planners as an Adviser Maintenance Associate and roles in investment administration and commission supervision across various companies. An educational foundation in Business Administration and Management from Griffith University, along with a Postgraduate Degree in Data Analytics, complements Felicity's professional expertise.