Abhijeet Singh is a seasoned professional in customer experience and advocacy, currently serving as the Customer Advocacy Lead at Australian Unity since March 2022, where responsibilities include implementing the Net Promoter System and driving strategic customer-centric initiatives. Prior to this, Abhijeet worked as a CX Manager at KPMG Australia and held positions at Techtronic Industries, ANZ, and various other organizations, accumulating extensive experience in customer journey mapping, Voice of Customer strategies, and operational management. Abhijeet's educational background includes an MBA in Business Strategy from RMIT University and a Bachelor's degree in Information Systems from Swinburne University of Technology.
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