Melissa Blanks

Melissa Blanks is an experienced senior manager specializing in business management and operations, currently serving at AustralianSuper since October 2023. Prior to this role, Melissa held various positions at First State Super from December 2014 to October 2023, including Business Performance Manager and Acting Head of Service Centre, where responsibilities spanned people management, service center operations, and performance improvement. Melissa also worked as Customer Service Manager at Pronto e Fresco, focusing on customer service policies and complaint resolution, and gained valuable experience in leadership and training roles at NAB from 2005 to 2013. Educational credentials include accreditation as a Myers Briggs Type Indicator facilitator and attendance at various institutions for professional development.