Sarah Ockenden

Sarah Ockenden is a seasoned professional in the insurance and customer service sectors, currently serving as the Team Leader for Claims at AustralianSuper since May 2024. Prior to this role, Sarah was the Operations Team Lead at Mercer Marsh Benefits from November 2023 to May 2024 and held the position of Customer Services Lead at Mercer from January 2021 to November 2023. Additionally, Sarah served as the Customer Service Manager at Peoplecare from August 2016 to December 2020 and worked at Pillar Administration from June 2010 to August 2016, where responsibilities included roles as Team Manager and Senior Claims Specialist.