Heather Schaefer

Heather Schaefer has a diverse work experience spanning multiple companies and roles. Heather is currently working as the Creative Services Director at Authentic Digital Agency since February 2021. Prior to this, they served as the User Experience Design Lead at the same company from August 2020 to January 2021. Before joining Authentic Digital Agency, Heather worked at ICF Next as the Senior Experience Design Manager from March 2019 to August 2020, Experience Manager from March 2018 to March 2019, and Senior Experience Designer from March 2016 to February 2018. Heather also has experience as a User Experience Analyst at Genworth from October 2014 to October 2015, and as a Digital Experience Manager at Elephant Auto Insurance from June 2012 to May 2014. Heather began their career at Snagajob, where they held multiple roles including Senior Product Marketing Analyst from December 2010 to May 2012, Marketing Analyst from November 2009 to November 2010, and Accountant from May 2008 to October 2009. Heather started their career as an Experienced Assurance Associate at PricewaterhouseCoopers from August 2006 to May 2008. Overall, Heather brings a broad range of expertise in creative services, user experience design, and product marketing to their work.

Heather Schaefer attended the University of Richmond from 2002 to 2006. Heather studied at the Robins School of Business and earned a Bachelor of Science (BS) degree in Accounting. Additionally, they completed a B.S. degree in Accounting & Leadership at the same university during the same time period.