Kyle Swartwood

Kyle Swartwood is an experienced technical support and customer service professional with a robust background in managing teams and improving operational efficiency. Currently serving as Technical Support Manager at AutoManager Inc., Kyle has successfully restructured the Technical Support department, overseen cloud hosting, and enhanced customer interaction through the implementation of improved systems and tools. Previously, Kyle held positions at Hulu, where responsibilities included supervising customer support staff and collaborating with marketing and development teams. With a foundation in Information Systems Security and Computer Network Systems from ITT Technical Institute, Kyle has demonstrated a commitment to customer satisfaction and team leadership throughout a diverse career in technical support and quality assurance.