Phillip Daikos

Phillip Daikos has a diverse work experience spanning over several industries. Phillip started their career as an Ad Designer at Yellowbook, where they collaborated with account representatives and clients to create yellow page advertisements. Phillip then worked as a Graphics Specialist at Don McDonald & Sons, where they excelled in designing and managing design databases.

Phillip also worked as a Call Center Representative at Halsted Communications, where they assisted customers and tracked orders using Oracle's SIEBEL database software. Phillip later served as an Upstate Tech Support Specialist for the Information Services Department at The New York Racing Association, troubleshooting and repairing office equipment during the Saratoga Track Racing Season.

In the field of IT support, Phillip worked as a Service Desk Analyst at MVP Health Care and provided e-mail and phone support for New York State's Financial Software program as a Help Desk Analyst at the NY State SFS Office. Phillip also gained experience as a Desktop Support Technician at NYSERDA, handling hardware/software installations and assisting with Windows migration projects.

Additionally, Phillip has experience in the energy sector, working as an Independent customer sales associate for Stream Energy, a mobile phone service and utilities supplier.

Most recently, Phillip has been employed at Solera | Auto/Mate Dealership Systems as a Technical Installation Project Manager, responsible for preparing initial customer IT contact and coordinating new client go-live. Phillip also served as a Technical Support Specialist at the same company, handling command line Linux operations, configuring networking devices, and traveling on-site for installation visits.

Throughout their career, Phillip has demonstrated expertise in technical support, project management, customer service, and design.

Phillip Daikos attended the School of Visual Arts from 1995 to 2000, where they earned a BFA in Illustration & Graphic Design. In addition to their degree, they obtained certifications in CompTIA A+ (2009 edition) and CompTIA Network+ (2009 edition) from CompTIA in December 2010 and March 2010 respectively.