Terrellyn P.

Terrellyn P. is an experienced customer service representative and administrative professional with a robust background in the health insurance sector. Currently employed at Automated Benefit Services, Inc., Terrellyn manages over 30 health insurance calls daily, focusing on claims, benefits, eligibility, and authorizations. Previous roles at Centene Corporation included program coordination and referral specialization, where Terrellyn facilitated patient access to medical services. Experience at The Results Companies involved supporting Medicare Advantage plans and auditing applications for compliance. A graduate of The University of Texas at Austin with a Bachelor of Arts in Geography, alongside additional training in office management and technical writing, Terrellyn has demonstrated strong skills in customer service, documentation, and administrative support across various organizations, including BP/Amoco and Shell Global Solutions.