Brian Galloway

Brian Galloway is a seasoned professional with extensive experience in support operations and leadership roles across various companies. As the Director of Support Operations at Automation Anywhere, Brian leads an Analytics team that drives data insights and oversees a training department that recently enhanced customer satisfaction by 14%. During tenure at PowerSchool, Brian managed a global team of 30, implementing a Critical Situations and Escalation Program to effectively address complex issues. Prior experience includes significant roles at Aetna, SXC Health Solutions, Caremark, and Jamba Juice, where Brian demonstrated strong abilities in team supervision, process efficiency, and training development.