Chidanand Dixit

Chidanand Dixit is an experienced IT professional currently serving as a Critical Situation and Escalation Manager at Automation Anywhere since November 2019, where responsibilities include managing customer escalations and coordinating resolution efforts to meet critical client SLAs. Prior experience includes a Lead Administrator role at Wipro Technologies from March 2010 to November 2019, where significant achievements involved implementing resource optimization strategies, enhancing technical escalation processes, and developing training programs. Chidanand also held positions as Project Lead at Thomson Reuters India and intern at Microsoft iGTSC, where training encompassed various Microsoft technologies. Chidanand holds a Bachelor of Engineering in Instrumentation Technology from Visvesvaraya Technological University.