Doug Aitken

Doug Aitken is an experienced Payment Operations Manager at Woo, focusing on operations for WooPayments, partner management with Stripe, and overseeing in-person payments. Additionally, Doug served as Interim Product Director for Payments, enhancing the "Stripe for WooCommerce" plugin and collaborating on updates and contractual agreements. With a background as a Woo Happiness Engineer and Technical Documentation Specialist, Doug has contributed significantly to customer support and product documentation. Prior roles include various positions at Automattic, from Technical Support Training Manager to Test Analyst, along with experience in customer service at companies like O2 and Tesco PLC. Doug's diverse skills encompass customer support, operations, documentation, and product management, making a notable impact in the tech and retail sectors.