Jessica Tobiesen

Jessica Tobiesen is an experienced professional in product management and customer engagement, currently serving as a Happiness Engineer at Automattic since September 2022, leading a team focused on scaling and optimizing WooCommerce for high-value merchants. Previously, Jessica was a Product Owner at ZINIO, where responsibilities included collaborating with cross-functional teams to enhance e-commerce solutions. Jessica's earlier roles at Mad Collective involved optimizing a key product with significant annual revenue and overseeing digital content management, including user acquisition strategies and SEO optimization. Additionally, Jessica has experience in customer care and social media management through positions at letgo and Wallapop. Jessica holds multiple degrees from UC Irvine, including a Bachelor of Science in Criminology Law and Society, a Bachelor of Science in Psychology and Social Behavior, and an Associate of Arts in Business Management and Marketing.