Nathalya Vides

Nathalya Vides is an experienced professional in technical support and customer service, currently serving as a Happiness Engineer at Automattic since June 2021. Prior roles include Happiness Engineer at ChemiCloud, focusing on cPanel-WHM technical support for Cloud Hosting and VPS, and Technical Supporter at HostPapa, where responsibilities involved assisting customers with DNS, email, and hosting issues. Nathalya also has experience as a Project Manager at PrintB3, developing estimates for printing projects, and as a Technical Supporter at TELUS International Central America, providing support for G Suite services. Nathalya holds a Bachelor of Business Administration from ESI School of Management and has a background in business administration from ESEN.