Nazilia Gismatullina

Nazilia Gismatullina is an experienced professional with a background in customer service, technical support, and human resources. Currently serving as a Happiness Engineer and Happiness Contractor at Automattic since October 2022, Nazilia previously held the position of Human Resources Assistant at FIVE Hotels and Resorts from September 2021 to October 2022. Prior to that, Nazilia worked as a Customer Service Agent at Conrad Hotels & Resorts, where communication with clients was conducted through various online channels. Initial career experience included a role as a Technical Support Agent at Rostelecom, responsible for troubleshooting and resolving technical issues. Nazilia holds a Bachelor of Business Administration from the Institute of Economics, Management and Law and a diploma in law from the Russian State University of Justice.