Diamond Glenn

Diamond Glenn has a diverse work experience spanning from 2015 to the present. They began their career at CALICO PRECISION MOLDING LLC as an Administrative Assistant, where they provided general administrative support, data entry, and maintained reports. They then transitioned to the role of Quality Manager, where they were responsible for implementing procedures to evaluate product quality and perform statistical analysis.

In 2017, Diamond joined Ash Brokerage as an Intern Business Marketing Consultant, where they gained knowledge in data analysis, market research, and built and nurtured agent relationships. They also stayed updated on product offerings, rate changes, and industry developments.

Following that, Diamond worked at SEPHORA as an Operations Lead, providing customer support and addressing issues related to products, skincare, and makeup application.

From 2018 to the present, Diamond has been associated with Cox Automotive Inc. In their role as a Business Service Specialist II, they administered training to DealerTrack RTS Indiana dealerships and worked on assessing client workflows and developing new products. They also served as a Registration Administrator II during this time.

Most recently, Diamond joined automotiveMastermind Inc. in 2023 as a Dealer Support Liaison. In this role, they developed an expert knowledge of the company's product systems and processes, analyzed support data, and provided actionable insights to product stakeholders and sales teams.

Overall, Diamond Glenn has gained a wide range of skills and experiences in areas such as customer support, administration, quality management, marketing, and training.

Diamond Glenn attended Indiana Institute of Technology from 2015 to 2019, where they studied Business Administration and Management. They obtained a high school diploma from Bishop Luers High School. Additionally, Diamond Glenn has obtained several certifications, including Google Analytics 4 (GA4) Essential Training, Marketing Strategy: Competitive Intelligence, Six Sigma: White Belt, What Is Business Analysis?, and Real Estate Broker.