Shayla Washington

Shayla Washington has extensive experience in sales development and management within the automotive industry. Currently serving as the Manager of Sales Development at automotiveMastermind Inc. since August 2017, Shayla has played a key role in leveraging Big Data Behavioral Analytics to enhance customer engagement and sales outcomes for dealerships. Previous positions include Manager of the Business Development Center at Rusnak Auto Group, where Shayla improved operational efficiency and sales through targeted marketing campaigns, and Sales BDC Coordinator at Mercedes-Benz of Encino, focusing on customer interaction and appointment setting with a notable closing ratio. Shayla also held managerial roles in various capacities, including General Manager at Mount Sinai Surgery Center, and has a strong foundational background in client services and accounting from earlier career experiences. Shayla holds a Bachelor of Science in Business Administration from Indiana University.