Giovanny Bermudez

Endpoint Technician Lead at AutoNation

Giovanny Bermudez is an experienced IT professional with a strong background in technical support and help desk services. Currently serving as a Senior Help Desk Technician at The Change Company since January 2020, Giovanny has previously held positions such as Application Support Specialist 2 and Tier 2 Technical Support Specialist at Impac Mortgage Corp. from November 2015 to January 2020, and Account Administrator at Black Knight from April 2015 to November 2015. Giovanny's expertise encompasses user management, hardware deployment, and software support, with a notable history of handling technical issues and supporting large-scale IT projects. Additional roles include Desktop Support Specialist at Banc of California, where responsibilities included new hire training and managing hardware inventory, and Team Lead at 24 Carrots Catering & Events, overseeing team operations at various events. Giovanny holds an Associate of Science degree in Information Technology from Stanbridge University.

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