Jordan Devereaux, MBA, CCSM

Jordan Devereaux, MBA, CCSM has an extensive work experience in various leadership and customer-centric roles.

Starting from 2018, Jordan worked as the Director of Customer Success and Field Services at Core Laboratories, where they supervised the use of licensed material and ensured compliance with regulatory requirements.

In 2021, Jordan joined Calfrac Well Services as the Customer Success Director, where they supported project implementation and provided QHSE support services.

Later in 2021, Jordan worked at Halliburton, first as a Strategic Project Manager and Offshore Data Engineer in the Surface Data Logging service line, and then as the Client Experience Director in Offshore Operations. In these roles, they oversaw engineering responsibilities, conducted geophysical tests, and analyzed data to identify potential oil and gas deposits.

In 2022, Jordan moved on to Solaris Oilfield Infrastructure as the Strategic Customer Success Manager in Operations. Here, they led initiatives to improve customer experience, supported customer expansion, and collaborated cross-functionally to maximize opportunities for products and services.

In 2023, Jordan joined AutoRABIT as the Customer Success Manager with a focus on Agile Project Management. Jordan oversaw all customer success and onboarding activities and served as a trusted strategic advisor to Enterprise customers.

Alongside these roles, Jordan has also worked in other companies and positions. Jordan founded and served as the CEO of Nomad Crusades, worked as the Global Director of Customer Success at a logistics start-up, and held positions in RevOps Co-op and HYPCCCYCL.

Currently, Jordan is working as a Global Customer Experience Consultant at Nomad Logistic Solutions, where they provide customer-centric strategies and leads sales and marketing teams to meet company goals.

Throughout their work experience, Jordan has demonstrated strong leadership, communication, and data analysis skills. Jordan is customer-focused, results-oriented, and possesses commercial acumen.

Jordan Devereaux, MBA, CCSM has a Licentiate degree in Data Science and Machine Learning from the Massachusetts Institute of Technology. They also hold a Master of Business Administration (MBA) with a focus on Business Administration and Management from Western Governors University. In addition, they have a Bachelor of Science (BS) degree in Geological and Earth Sciences/Geosciences from New Mexico State University and another BS degree in Geographic Information Science and Cartography from the University of Massachusetts Amherst. They obtained their high school diploma from the Baldwin-Whitehall School District.

In terms of additional certifications, Jordan Devereaux obtained the following:

- The Account-Based Strategy Certification: Fundamentals from Terminus in February 2023.

- Smartsheet Formula Training Course from Udemy in January 2023.

- Smartsheet Project Management- Intermediate to Advanced from Udemy in January 2023.

- Smartsheet Project Management- The Complete Beginners Course from Udemy in January 2023.

- Continuous Delivery & DevOps from the University of Virginia Darden School of Business in December 2022.

- Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in February 2023.

- Certified Customer Success Manager (CCSM) Level 2 from SuccessHACKER in February 2023.

No strong assumptions should be made outside of the provided information.