Edwin Bijlsma

Edwin Bijlsma is an experienced professional in functional management and customer service, currently serving as Functioneel Beheerder CRM at Autoriteit Financiële Markten since October 2021. Prior roles include Functioneel Beheerder, Trainer, and Support for MS Dynamics CRM at Youvia and DTG, contributing a wealth of knowledge in incident, problem, and change management, as well as data maintenance across various systems. Edwin Bijlsma has also worked in diverse customer service roles at companies such as L'Oreal, Algemene Recycling Service, and Estée Lauder BV, where responsibilities ranged from handling orders and inquiries to managing key customer accounts in the cosmetic and MKB segments. Educational qualifications include the Van de Broek Hogere Laboranten Opleiding and HAVO, along with foundational schooling at Daniël Goedkoopschool.