Theresa Leigh possesses extensive experience in software quality assurance and IT support, currently serving at Autoscribe since October 2010, focusing on process improvements and customer support for the Lyons Research Department. Prior roles include volunteering as an IT team member at Days End Farm Horse Rescue, and serving as an IT contractor at House of the Good Shepherd, where Theresa addressed backlog issues through help desk support and desktop deployment tasks. Previously, Theresa worked as a Database Specialist at House of the Good Shepherd, creating and maintaining MS Access databases, and held a position as an IT Support Technician at Lockheed Martin Information Technology. Theresa holds a BA in English from the University of Baltimore and an AA in English from the Community College of Baltimore County.
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