Ctfl Kimm Ferrara

Kimm Jones, CTFL, has extensive experience in customer service and management, currently serving as Sales & Customer Management Supervisor at Autosoft DMS since September 2018, following roles as Product Support Specialist, Customer Service Support Team Lead, and Customer Service Representative. Prior experience includes a 18-year tenure at Verizon Wireless, where Kimm held various positions, including Customer Service Operations Supervisor and Revenue Assurance Supervisor. Kimm holds a Bachelor of Science degree in Communication and Media Studies from Slippery Rock University of Pennsylvania.